Bad customer service. I went to get help to do my personal taxes and the person in charge has zero respect when he ask for the documents that he needs. He didn’t give me confidence because of the way he talked to me and treated me. I don’t recommend this place.
February 2022
(Translated by Google) Please save yourself your time. After Osvaldo Magdaleno, scheduled an appointment on a Saturday, he declined seeing me at 10:30 am (because they were closed). Seriously, poor customer service, really rude, and seems not wanting to help the customer. I never provide reviews, but I don't want anyone to go through what I went through.Do yourself a favor ... don't go to this agency. This gentleman is a rude person, he is not focused on customer service and he is rude. I don't tend to do these things to openly submit my opinion, but I don't wish this experience on anyone!(Original)Please save yourself your time. After Osvaldo Magdaleno,... read full review
February 2021
Great customer service, knowledgeable, and efficient. Will recommend to friends and family.
Bad customer service. I went to get help to do my personal taxes and the person in charge has zero respect when he ask for the documents that he needs.
He didn’t give me confidence because of the way he talked to me and treated me. I don’t recommend this place.
(Translated by Google) Please save yourself your time. After Osvaldo Magdaleno, scheduled an appointment on a Saturday, he declined seeing me at 10:30 am (because they were closed). Seriously, poor customer service, really rude, and seems not wanting to help the customer. I never provide reviews, but I don't want anyone to go through what I went through.Do yourself a favor ... don't go to this agency. This gentleman is a rude person, he is not focused on customer service and he is rude. I don't tend to do these things to openly submit my opinion, but I don't wish this experience on anyone!(Original)Please save yourself your time. After Osvaldo Magdaleno,... read full review
Great customer service, knowledgeable, and efficient. Will recommend to friends and family.