I think this company is out of business. I've left three voice messages over a three week period seeking an appointment/consultation for an accessibility remodel. I've gotten zero response; so if I could give zero stars for responsiveness I would. If you are in business and not taking on any new work, perhaps stating "We are too busy and not taking on any new work" on your outgoing voice message I would at least know you haven't gone out of business. If they are in business I assume hiring them for a job would get similar (non) responsiveness. It looks like the two positive reviews on Yelp were in 2018 and 2019 so I assume they're out of... read full review
December 2019
We needed a bathroom remodel to accommodate a wheelchair, including replacing a tub and shower with a roll-in shower, slightly sunken. We chose Independence because it looked like they had experience with handicapped situations, grab bars etc.; and because they did all their work with one small team - concrete removal, tile, plumbing, electrical. The results were great! Obviously experienced; gave helpful ideas on improving our design, and they let us make the choices we wanted. We've been in hotels where the roll-in shower doesn't keep the water back. This one's great. We didn't think we could widen the door, but they were able to move the electrical... read full review
April 2019
We needed our master bathroom shower remodeled to accommodate a wheelchair user. After hearing about all the problems people encountered on bad jobs we were paranoid about choosing a contractor. We decided to go with Independence because they specialized in handicapped remodeling. We met with Mike to go over our project, got a quote, and set a start date. His crew arrived on time and were courteous and efficient. When a few project hitches came up (which they almost always do) they were resolved to our complete satisfaction. Independence charged a fair price, honored their quote, started on time, did an excellent job, finished on time and cleaned up after themselves.... read full review
I think this company is out of business. I've left three voice messages over a three week period seeking an appointment/consultation for an accessibility remodel. I've gotten zero response; so if I could give zero stars for responsiveness I would. If you are in business and not taking on any new work, perhaps stating "We are too busy and not taking on any new work" on your outgoing voice message I would at least know you haven't gone out of business. If they are in business I assume hiring them for a job would get similar (non) responsiveness. It looks like the two positive reviews on Yelp were in 2018 and 2019 so I assume they're out of... read full review
We needed a bathroom remodel to accommodate a wheelchair, including replacing a tub and shower with a roll-in shower, slightly sunken. We chose Independence because it looked like they had experience with handicapped situations, grab bars etc.; and because they did all their work with one small team - concrete removal, tile, plumbing, electrical. The results were great! Obviously experienced; gave helpful ideas on improving our design, and they let us make the choices we wanted. We've been in hotels where the roll-in shower doesn't keep the water back. This one's great. We didn't think we could widen the door, but they were able to move the electrical... read full review
We needed our master bathroom shower remodeled to accommodate a wheelchair user. After hearing about all the problems people encountered on bad jobs we were paranoid about choosing a contractor. We decided to go with Independence because they specialized in handicapped remodeling. We met with Mike to go over our project, got a quote, and set a start date. His crew arrived on time and were courteous and efficient. When a few project hitches came up (which they almost always do) they were resolved to our complete satisfaction. Independence charged a fair price, honored their quote, started on time, did an excellent job, finished on time and cleaned up after themselves.... read full review