Bright and Clear Pool Care - PERMANENTLY CLOSED

Apr 2023

UPDATED! Owner over charges older clients (65+) per tabletBut not everybody elseIf you’re over 65 this company will overcharge you on purpose because they know they can get away with it also if you read the owners reply, clearly lying aka caught red-handedAfter moving to Phoenix I was looking for a pool company to do some major pool repairs to my home. After reading some reviews I’d rather go with a company more legally qualified.Wish it could have worked out..From Arizona Law.It’s written in Bright and Clear words.“Generally, if labor and materials exceed $1,000 OR a permit is required (regardless of the price of labor and materials), then a license is required. Please read the Arizona Revised Statutes on "Persons not required to be licensed; penalties; applicability" ARS §32-1121”

Sep 2022

Used this company for 7 years with no complaints. Our regular tech retired and our pool has been green more weeks than not ever since. Gave them a chance to correct the issues and just got excuses - said our prior tech did things for customers that the office wasn't aware of. Huh? Adding shock when you see algae is an "extra"? Strongly suspect they are trying to lose customers as their customer service is atrocious. Oh well, plenty of other pool service companies to explore.

May 2022

I just wanted to share this information. I was concerned about my mother in laws safety and well being after finding out she used this company and a gentleman by the name of Adam to install a New Single Speed Pool motor on the main pool, which is ILLEGAL in the state of Arizona, also installed a Pool Heater, and finding out that he doesn’t possess a contracting license( Which you also NEED in AZ if the job is over $1000). Just please be careful who you hire, and verify they have the proper licenses and permits. I’ll be contacting Arizona ROC about this matter.