Ok I’m here to talk about SEBASTIAN in Gilbert, AZ. Sebastian is a customer service chat agent. I could not for the life of me figure out my order and had so many questions (a million!) but it was through the chat so it was a long chat session. Sebastian was super helpful and never lost his patience with me and yes it’s his job but we all know all customer service isn’t good customer service just because it’s supposed to be. He never made me feel stupid, never tried to end the chat, and I kept coming back with questions and he kept being a professional and answered them, one after the other. I honestly was getting on my own nerves! I asked him at the end of the... read full review
June 2024
Blue Lagoon was recommended in a Facebook group when I had drained my pool and found cracks. I checked BBB and ROC, discovered excellent reputation, and called for estimate. The pool required resurfacing due to its age and condition. From start to finish 2 weeks, as promised, and we're back to swimming again. Nothing ever goes according to plan, as we all know. But hiccups along the way were dealt with in a timely, professional manner which kept things on schedule. Pool is beautiful! All in all, highly recommend!
April 2024
Parents don’t usually get to see the interactions between the photographers and their children. Today I was able to be there for my son’s photos. The photographer was an absolute angel. She was kind gentle and patient with my special needs child. I didn’t get her name but she definitely deserves to be acknowledged she was great !
Ok I’m here to talk about SEBASTIAN in Gilbert, AZ. Sebastian is a customer service chat agent. I could not for the life of me figure out my order and had so many questions (a million!) but it was through the chat so it was a long chat session. Sebastian was super helpful and never lost his patience with me and yes it’s his job but we all know all customer service isn’t good customer service just because it’s supposed to be. He never made me feel stupid, never tried to end the chat, and I kept coming back with questions and he kept being a professional and answered them, one after the other. I honestly was getting on my own nerves! I asked him at the end of the... read full review
Blue Lagoon was recommended in a Facebook group when I had drained my pool and found cracks. I checked BBB and ROC, discovered excellent reputation, and called for estimate. The pool required resurfacing due to its age and condition. From start to finish 2 weeks, as promised, and we're back to swimming again. Nothing ever goes according to plan, as we all know. But hiccups along the way were dealt with in a timely, professional manner which kept things on schedule. Pool is beautiful! All in all, highly recommend!
Parents don’t usually get to see the interactions between the photographers and their children. Today I was able to be there for my son’s photos. The photographer was an absolute angel. She was kind gentle and patient with my special needs child. I didn’t get her name but she definitely deserves to be acknowledged she was great !