Reviews for Pristine Water Softeners

Jul 2023

Went through the presentation at the end we decided to go forward with it, sales person is Niel. Went over the contract and was told that the payments would be $85 for 12 months then $125. I asked why that was, Niel stated that’s just the contract. After installing the system they sent me the contract and I was shocked to learn the reason for this increase was it is a revolving credit. Which means that it becomes a 10-12 year contract. I opted to argue the fact with Niel and of course he doesn’t remember the conversation! Not being up front caused a lot of issues.So if you decide to go with a water softener be aware of the salesperson, if they don’t give you a contract...read full review
Jul 2023

Contract information not being given before the installation!Salesman performance was shady and unacceptable! After I made contact with the salesperson and questioned him about it he stated, I dont remember that. Than he stated it was the way it is in the industry
Jun 2023

I just want to say I am HIGHLY impressed with this company. Randy is amazing and the customer service is amazing. We had a different guy come out today and he was equally as helpful and nice. Just overall a great experience with this company! I’d highly recommend them to anyone.

From Pristine Water Softeners

Pristine Water Softeners has been serving the Valley of the Sun since 1987, with over 30,000 customers and is the #1 Rated Water Softener & Filtration System Installation Service in Arizona. We have our own service and installation divisions, which allow us to be able to serve your every water need. With the largest equipment selection-over 50 systems, we are able to fit the right system for your house. We are the ”Builders Choice” – most major home builders use Pristine for water treatment installation and services. We have whole house systems or can customize the best system to fit your needs. Trade in your old system for the most advanced and efficient systems on the market!