About First Choice Restoration, Inc.
First Choice Restoration, Inc. has been a trusted restoration company in Arizona since 1992, now under new ownership. The business has expanded its services to include new builds, remodels, design, and custom cabinetry, with a new showroom opened in May 2022 in Gilbert, Arizona. The company works directly with all insurance companies and is a preferred vendor with multiple insurance programs. Customers appreciate the expertise of the certified and trained team members, who excel in property restoration and navigating the insurance claims process. For instance, an estimator provided prompt and friendly service while assessing a potential mold issue, ultimately identifying a hidden roof leak instead. Another customer praised the honesty and helpfulness of the inspector, who offered valuable insights without pushing for unnecessary work. In emergencies, such as a flooding incident, First Choice Restoration responds quickly, often deploying a crew within an hour. Their professionalism and effective communication have helped customers avoid major issues like mold growth. Overall, clients highly recommend First Choice Restoration for their reliable and efficient services in restoration and remodeling.
Estimator John Roe came to our house in Phoenix to assess the presence of mold in the ceiling of our garage. No mold was detected, but John did find a small roof leak that we didn't know about. John was prompt, professional, friendly and very helpful to us. They do remodels, so we will definitely keep them in mind for future work.
Okay so John the inspector, not sure his exact title, came and assessed my bathroom area where the mold was behind the wall. He checked it out and gave me his recommendations. I cannot begin to tell you how grateful I am that he was honest, and helped me to understand more about my situation. Although, I did not eventually need to have First Choice Restoration come to my house and do any further work, John did provide valuable information and literally fixed what I thought could have been a more devastating cost to me. Thank you First Restoration for sending him all the way out to my home.I highly recommend this company and in the future if I need help will definitely...read full review
We came home to a flood in our main bathroom. The toilet float had stuck and flooded the bathroom and closet. I called First Choice Restoration and they understood the urgent need to get it fixed quickly. They had a crew out in an hour and they were quickly drying everything up. The crew communicated very well with us on the process. Their quick action, professionalism and knowledge saved us from dealing with a major mold problem. I will call them if we ever have another disaster and I highly recommend them to my friends and family!