So happy to be writing this updated review! I got a call shortly after my negative experience from Zach and he took full responsibility for his actions. And he didn't just say sorry and hang up. When I tell you he apologized it's because he sincerely took accountability and I could hear it in his voice that it was truly a heartfelt apology. And what I didn't expect is that he offered to make things right, in fact he asked if I would give him and his business a second chance, which you rarely hear from small business owners especially after receiving a customer complaint. I accepted and we made another appointment. Zach is a wonderful person, he did a great... read full review
January 2023
Very very thorough and hard working, worth every penny. I have two dogs so my car was extra dirty and I let them know ahead of time that it had pet hair. They were able to get all the hair out of my seats which is a big feat since I've tried myself and it's not easy. I will definitely hire them again!!
December 2022
I used this service for the first time on 12/20/22. I scheduled service on both of my vehicles and Nick showed up at 9:00 and worked continuously until 3:00 PM that afternoon. The duration was the result of Nick being one of the most meticulous people I have seen in a very long time, and the end result was two vehicles that looked better than they did the day I drove them off of the dealership lot. I value people with an incredible work ethic and a desire to do their best at what they do and Nick conveyed this through his actions the entire time he was working. I will definitely be using this service again, and cannot recommend them strongly enough for the service they... read full review
So happy to be writing this updated review! I got a call shortly after my negative experience from Zach and he took full responsibility for his actions. And he didn't just say sorry and hang up. When I tell you he apologized it's because he sincerely took accountability and I could hear it in his voice that it was truly a heartfelt apology. And what I didn't expect is that he offered to make things right, in fact he asked if I would give him and his business a second chance, which you rarely hear from small business owners especially after receiving a customer complaint. I accepted and we made another appointment. Zach is a wonderful person, he did a great... read full review
Very very thorough and hard working, worth every penny. I have two dogs so my car was extra dirty and I let them know ahead of time that it had pet hair. They were able to get all the hair out of my seats which is a big feat since I've tried myself and it's not easy. I will definitely hire them again!!
I used this service for the first time on 12/20/22. I scheduled service on both of my vehicles and Nick showed up at 9:00 and worked continuously until 3:00 PM that afternoon. The duration was the result of Nick being one of the most meticulous people I have seen in a very long time, and the end result was two vehicles that looked better than they did the day I drove them off of the dealership lot. I value people with an incredible work ethic and a desire to do their best at what they do and Nick conveyed this through his actions the entire time he was working. I will definitely be using this service again, and cannot recommend them strongly enough for the service they... read full review