I recently tried Janson Cleaners and was left less than wowed. I dropped one lone sweater off on a Monday and was told it would be ready the following day. I knew I’d be in the area on Friday so I stopped in Friday afternoon to pick it up obviously thinking it would be ready. When they scanned my claim ticket, no item came up. They continued to try different ways of locating it but weren’t having much luck. About 10 mins passed and the owner returned and he also tried locating it and could not find it. He even tried looking through the racks but could not locate it. He told me he would continue to look for it and give me a call when he found it. All in all I was probably... read full review
January 2024
Janson did a fair job of cleaning and delivering my work clothes weekly until they managed my winter coat. The hood had never been removed. It was returned with a splayed connector. I contacted them for repair which they grumbled about but finally agreed. However upon return, they billed me $20 for the repair.When I asked them by email to reconsider since the coat was damaged in their care they proceeded to call me and say they feel it was not their issue.The gentleman proceeded to tell me why they did not want to remove the charge even though I was a weekly customer.Honestly, I have no patience for businesses to be adding that kind of stress to my life. If you want... read full review
July 2022
I am remarkably impressed with how kind and honest this place is. I took two jackets in & I had curious questions regarding the material etc. Because my jacket was made up with different types of material etc. I received an honest evaluation & the owner was more than happy to answer all of my questions honestly. The associate taking the clothes at the drive thru was also so kind. I will be back to take some other items there.
I recently tried Janson Cleaners and was left less than wowed. I dropped one lone sweater off on a Monday and was told it would be ready the following day. I knew I’d be in the area on Friday so I stopped in Friday afternoon to pick it up obviously thinking it would be ready. When they scanned my claim ticket, no item came up. They continued to try different ways of locating it but weren’t having much luck. About 10 mins passed and the owner returned and he also tried locating it and could not find it. He even tried looking through the racks but could not locate it. He told me he would continue to look for it and give me a call when he found it. All in all I was probably... read full review
Janson did a fair job of cleaning and delivering my work clothes weekly until they managed my winter coat. The hood had never been removed. It was returned with a splayed connector. I contacted them for repair which they grumbled about but finally agreed. However upon return, they billed me $20 for the repair.When I asked them by email to reconsider since the coat was damaged in their care they proceeded to call me and say they feel it was not their issue.The gentleman proceeded to tell me why they did not want to remove the charge even though I was a weekly customer.Honestly, I have no patience for businesses to be adding that kind of stress to my life. If you want... read full review
I am remarkably impressed with how kind and honest this place is. I took two jackets in & I had curious questions regarding the material etc. Because my jacket was made up with different types of material etc. I received an honest evaluation & the owner was more than happy to answer all of my questions honestly. The associate taking the clothes at the drive thru was also so kind. I will be back to take some other items there.