Codes on 2013 isx 450hp engine came up from Dallas on a Monday . Checked in Tuesday morning. By Thursday afternoon rolled away with a new doser injector, & def pump, & no money light. Thanks to all the mechanics, service mgr., Chuck .
June 2021
Cummins Sales & Service did not have any heavy trucks waiting to be worked on when I arrived but I didn't think much about it. I asked for a quote prior to them working on my heavy truck, but the shop manager did not contact me and performed the repair without my permission. On an extremely simple repair, they gouged me every way they possibly could, including a $150 "miscellaneous" charge. This repair cost 3 times more than it would have cost at other shops and was extremely expensive. Now I know why heavy truck owners don't do business with them. You will regret having any repairs done by this shop.
December 2019
Great sales and service. Both with getting part or having service done.
Codes on 2013 isx 450hp engine came up from Dallas on a Monday . Checked in Tuesday morning. By Thursday afternoon rolled away with a new doser injector, & def pump, & no money light. Thanks to all the mechanics, service mgr., Chuck .
Cummins Sales & Service did not have any heavy trucks waiting to be worked on when I arrived but I didn't think much about it. I asked for a quote prior to them working on my heavy truck, but the shop manager did not contact me and performed the repair without my permission. On an extremely simple repair, they gouged me every way they possibly could, including a $150 "miscellaneous" charge. This repair cost 3 times more than it would have cost at other shops and was extremely expensive. Now I know why heavy truck owners don't do business with them. You will regret having any repairs done by this shop.
Great sales and service. Both with getting part or having service done.