Arkansas Air Conditioning

Jul 2022

We have central air in most of the house but our porch/sun space uses a P-tac unit like motel rooms use. Late in the evening last Friday, when the P-tac kicked on, it sounded like a car whose muffler dropped down on the street! We left messages on HVAC voice mails and actually spoke with several receptionists who told us they'd have somebody call--none of them did. I started looking around to replace the unit--all sellers had 8-12 week lead times. WHAT TO DO?? Then I placed a call to the Hampton Inns and Suites--who do they call when a P-tac goes wonky? The very kind desk clerk gave me Arkansas Air Conditioning & Refrigeration's number--WHAT A LIFE SAVER! That was Monday morning--they sent Jason out before noon! We really feared the worst--would we go all summer using a noisy box fan out there? Well, Jason had it figured out quickly--no electronic failures--just a plastic fan's blade had cracked, causing the clatter. With the difficulty in getting parts, Jason wasn't sure how long it would take to get a replacement. When I was shopping for a whole new unit, I'd come upon an OEM supplier for Amana P-tacs. It was here by Wednesday--and Jason came back to install it today. With all the things that could have gone wrong, once Arkansas Air was involved, we're once again cool on the porch. Good service is starting to be so hard to come by--this was GREAT service! THANX A MILLION!!

Sep 2018

Arkansas air conditioning and Refrigeration staff some of the most knowledgeable technicians in Northwest Arkansas if you have a system that other companies cannot diagnose this is the company to call the staff is very friendly and always ready to help you can count on Arkansas air conditioning and Refrigeration to not only fix the problem but to prevent future problems