We were very pleased with the service from Mason Heat an Air. We were told by other firms our heat pump had to replaced. Kyle, from Mason's, was very thorough and professional. He found a defective part, replaced it and our unit is now running like new. We will always call Mason's in the future.
October 2024
Mason Heat & Air technicians have always been professional, friendly and quick. Most importantly they never try to talk me into unnecessary repairs and are honest. They also reasonable on the cost for services.
September 2024
After hours call. Technician called ahead, was on time. It was nearly dark and he still took the time to completely take apart and repair our unit. Have signed up for preventative maintenance twice a year. Very good investment. I’m so happy to have come across such a customer service oriented company.
We were very pleased with the service from Mason Heat an Air. We were told by other firms our heat pump had to replaced. Kyle, from Mason's, was very thorough and professional. He found a defective part, replaced it and our unit is now running like new. We will always call Mason's in the future.
Mason Heat & Air technicians have always been professional, friendly and quick. Most importantly they never try to talk me into unnecessary repairs and are honest. They also reasonable on the cost for services.
After hours call. Technician called ahead, was on time. It was nearly dark and he still took the time to completely take apart and repair our unit. Have signed up for preventative maintenance twice a year. Very good investment. I’m so happy to have come across such a customer service oriented company.