pt 1. Went in to return/exchange my Astros gaming headset. Went I walked in, the gentleman at the front directed me to the the front registers to be assisted. When i got to the register, I mentioned that I had the geek squad protection plan and wanted to either get store credit, or exchange my headset for a brand new one. Once he heard “geek squad” he directed me to geek squad. So, I walk over there and a gentleman walks out and says “hi what do you want?” Didn’t get his name, but from the start his tone was already rude and unprofessional. He had his head shaved on the sides and left the hair on top for a super long ponytail.
pt 1. Went in to return/exchange my Astros gaming headset. Went I walked in, the gentleman at the front directed me to the the front registers to be assisted. When i got to the register, I mentioned that I had the geek squad protection plan and wanted to either get store credit, or exchange my headset for a brand new one. Once he heard “geek squad” he directed me to geek squad. So, I walk over there and a gentleman walks out and says “hi what do you want?” Didn’t get his name, but from the start his tone was already rude and unprofessional. He had his head shaved on the sides and left the hair on top for a super long ponytail.