“(SWilliams,Pine Bluff),I had alot of water damage..decided to look online and found this wonderful company (Servpro).My initial contact with this company was with a lady that had a calming spirit, sweet voice, and so professional over the phone, her name was Natasha.She explained everything to me and scheduled an appointment for inspection right away.I really appreciate her being so nice in a stressful situation.The next person I came in contact with was Mr.Tracy Bunting, he was respectful, professional, answered every question and even called his boss Mr.Rance to clarify things for me, if I had a son,I'd want him to have some of his qualities ( again so very respectful),Mr.Rance was also very nice over the phone ,he explained a lot to me as well ? Thirdly ,I met two other nice gentlemen ( Mr.Neiko Wood and Mr.Courtney Hammett), both introduced themselves with a handshake)? and Neiko went over things again with me on what they will be doing for the next week or so...Mr.Courtney was guiet and about his business,working hard, I appreciate that very much.Mr.Neiko even provided his personal number if I had any questions after hours.I have nothing but good things to say about this company.This crew made a stressful situation alot easier to bare.Thanks so very much to everyone @Servpro! I will definitely recommend this company to anyone that needs their services!?❤️“
“Our home was severely damaged by a microburst storm in Little Rock on September 6, 2023. ARI was on the job that same day helping mitigate the damage sustained by the storm. We very quickly had a plan in place for the restoration and new construction required and they did a phenomenal job and had us back in our house before the end of the year. Highly recommend ARI!“
“Craftsmen were friendly, professional, and thorough. At the end of each day, they showed us their progress, and explained what they would be doing the next day and what time to expect them. They managed sub-contractors well and always keep us informed what they would be doing and timing. When we had questions, they were attentive, and quickly followed up with responses. We were very pleased with their attention to detail and a great job on our project.“
“We contacted water remediation company in Little Rock after noticing a spot of discolored drywall following a relatively wet season and detailing the issue. After asking for images, they planned a visit to assess the damage. The expert was outstanding; he patiently answered all of our concerns while carefully evaluating the wall and using equipment to measure its moisture content. We are totally delighted and will use them again if we ever require water damage restoration!“
“Super professional and responsive service. Will be my go to for any water loss or mold remediation services.“
“Lot's of roof damage in West LR lately. I was concerned about picking a good local firm to replace my roof and gutters, and complete trim repairs. Someone I know in the insurance business suggested Harper. Wow! Glad he did. Harper checked all the boxes on cost, quality, timeliness, etc. My house looks better now than it did before the storms!“
“The guys were great. Work was done quickly and professionally. Crew was in and gone before scheduled arrival time. Many thanks.“