Working with Jordan Yates has been a pleasure and an education . He was a really good guy to work with and very well educated regarding his trade. His supervisor Megan, has also been very helpful. It was good to get everything installed after waiting so long to get it because of the weather.
January 2024
I gave a 4 star today because Ferrellgas has let me run out of gas a few times, on the coldest, nastiest days and times of the year. I ran out Monday, when it was snowing and icy. I called and let them know I was out. I knew they couldn’t get to me where I live because the roads were covered in snow and ice, and I live out near the lake. I received a call from Neal, who offered to bring two smaller tanks out. He and Jordan brought those out, hooked them up and got everything running so my pipes wouldn’t freeze. The next day, Neal brought the tank truck and filled my big tank! I was honestly about to change companies but because of Neal and Jordan’s willingness... read full review
November 2022
I put a 2 because the people in customer service were nice, and helpful, but really want to put a 1. It's been almost 3 weeks since I placed a $400 order, plus the leak meter test, which was hard enough to save up because I live alone and am struggling. So they know I'm out completely. Was told it would be a week. Understandable. On day of expected delivery, recieved an automated call sayin 2-3 more days. Went all the way into the next week and received an email to give a review but had not gotten delivery. I called and was told they had a driver out sick and would for sure get it the next day. Came home to no gas still and it's after 5, so I can't... read full review
Working with Jordan Yates has been a pleasure and an education . He was a really good guy to work with and very well educated regarding his trade. His supervisor Megan, has also been very helpful. It was good to get everything installed after waiting so long to get it because of the weather.
I gave a 4 star today because Ferrellgas has let me run out of gas a few times, on the coldest, nastiest days and times of the year. I ran out Monday, when it was snowing and icy. I called and let them know I was out. I knew they couldn’t get to me where I live because the roads were covered in snow and ice, and I live out near the lake. I received a call from Neal, who offered to bring two smaller tanks out. He and Jordan brought those out, hooked them up and got everything running so my pipes wouldn’t freeze. The next day, Neal brought the tank truck and filled my big tank! I was honestly about to change companies but because of Neal and Jordan’s willingness... read full review
I put a 2 because the people in customer service were nice, and helpful, but really want to put a 1. It's been almost 3 weeks since I placed a $400 order, plus the leak meter test, which was hard enough to save up because I live alone and am struggling. So they know I'm out completely. Was told it would be a week. Understandable. On day of expected delivery, recieved an automated call sayin 2-3 more days. Went all the way into the next week and received an email to give a review but had not gotten delivery. I called and was told they had a driver out sick and would for sure get it the next day. Came home to no gas still and it's after 5, so I can't... read full review