James Eyecare & Optics Gallery

Sep 2023

I have seen Dr. Julie Dolven for many years now. The staff @ James Eye Care immediately acknowledges my presence when entering. The paperwork is clear and precise. The wait time in the waiting room is timely. They have modern technology and the environment is always clean and friendly. Dr. Dolven has first class chair-side manners and spends time educating me on the pros of their technology and how it helps my awareness of any possible medical prognosis. I always get compliments on my frames from their collection.

Aug 2023

After moving to Little Rock, I needed to find an eye doctor! I’ve had two visits with Dr. Julie & they have both been great. She explains everything well & insures that I have all of my questions answered. The front desk is helpful when going over insurance benefits and was quick to send me my prescription when I needed to order more contacts.

Mar 2023

Optometry doctors and clinical staff are fine—good service. Good selection of eyeglass frames. But it is very frustrating to call them on phone for anything other than to schedule an appointment. If you need to call to order new contact lenses or about your bill—you will almost certainly not get the call picked up by anyone and will be diverted to a messaging system. They will call you back or text a response usually in a day or two. That may be fine if you have time to wait that long—but if you need to ask a question or want to prepay for contact order so your teenager can pick up their order that day—not so much. Its hard to believe that they just never have...read full review