This is more of a response to minister Iva Lehman D. I was going to just get on and give a review but seeing that one I feel I need to respond. She has already been called out on next door by another customer about her attitude. I was Dr Bilby's next appointment and already being put in the exam room when this lady came in and was yelling at everyone. I was being put in the exam room at about my appointment time, maybe 3-4 minutes early. She was not just 8 minutes late. The receptionist did a great job. I left the door open to listen to the crazy. I wish I had recorded it so I could show everyone on here. I have been to many vets over my life. I love Waggin wheel... read full review
August 2022
I Have lived here over 16 years. A friend and fellow veterinarian referred us to Waggin Wheel when we first moved here. We we're looking for a trust worthy veterinarian. At the time we had a very old Newfoundland dog. They helped me take care of Bear through the last of his years and when he peacefully passed in my arms with great empathy and emotional support. They continue to be our vet and take care of our 10+ year old GSD Axle. I have heard positive and negative comments and stories about veterinarIans all around the Village. Vets will make mistakes. They are human. I see the same faces every Time I go in and they are nice and welcoming. Axle is very anxious... read full review
December 2021
They have the most caring staff. We lost one of cats shortly after Thanksgiving and they tried so hard to help him. The care and compassion they showed Smokey, Brian and me was above and beyond. We opted to have him cremated and when he returned to us they had all signed a card.
This is more of a response to minister Iva Lehman D. I was going to just get on and give a review but seeing that one I feel I need to respond. She has already been called out on next door by another customer about her attitude. I was Dr Bilby's next appointment and already being put in the exam room when this lady came in and was yelling at everyone. I was being put in the exam room at about my appointment time, maybe 3-4 minutes early. She was not just 8 minutes late. The receptionist did a great job. I left the door open to listen to the crazy. I wish I had recorded it so I could show everyone on here. I have been to many vets over my life. I love Waggin wheel... read full review
I Have lived here over 16 years. A friend and fellow veterinarian referred us to Waggin Wheel when we first moved here. We we're looking for a trust worthy veterinarian. At the time we had a very old Newfoundland dog. They helped me take care of Bear through the last of his years and when he peacefully passed in my arms with great empathy and emotional support. They continue to be our vet and take care of our 10+ year old GSD Axle. I have heard positive and negative comments and stories about veterinarIans all around the Village. Vets will make mistakes. They are human. I see the same faces every Time I go in and they are nice and welcoming. Axle is very anxious... read full review
They have the most caring staff. We lost one of cats shortly after Thanksgiving and they tried so hard to help him. The care and compassion they showed Smokey, Brian and me was above and beyond. We opted to have him cremated and when he returned to us they had all signed a card.