Knox did in 15 minutes what a competitor took to do in FOUR HOURS… Not to mention the competition most likely blew up my compressor…Knox surveyed the situation and made excellent decisions… Coordinating with me we came out with a logical solution… A full crew arrived… They made a plan… They were all well dressed in uniforms… Then they replaced my 30+ year old Trane… Going above and beyond by cleaning up after the mess… Making sure I was satisfied in every detail… Very professional in every way…????
July 2024
Our family is super thankful for Knox AC. If we ever have an issue they are here asap. We usually get Jeff and he is the BEST!! Super informative and always gets the job done! Thanks Knox & Jeff, The Nguyen Family!
July 2024
Jeff was GREAT! House kept getting warmer on July 4th. I have a maintenance agreement with Knox, but thought we could make it until a normal business day. Gave in and called. Jeff was so nice and said it was “his job to take care of our problem and would be directly over”. It turned out to be a capacitor and he had the replacement part on his truck. Great service from an outstanding company!
Knox did in 15 minutes what a competitor took to do in FOUR HOURS… Not to mention the competition most likely blew up my compressor…Knox surveyed the situation and made excellent decisions… Coordinating with me we came out with a logical solution… A full crew arrived… They made a plan… They were all well dressed in uniforms… Then they replaced my 30+ year old Trane… Going above and beyond by cleaning up after the mess… Making sure I was satisfied in every detail… Very professional in every way…????
Our family is super thankful for Knox AC. If we ever have an issue they are here asap. We usually get Jeff and he is the BEST!! Super informative and always gets the job done! Thanks Knox & Jeff, The Nguyen Family!
Jeff was GREAT! House kept getting warmer on July 4th. I have a maintenance agreement with Knox, but thought we could make it until a normal business day. Gave in and called. Jeff was so nice and said it was “his job to take care of our problem and would be directly over”. It turned out to be a capacitor and he had the replacement part on his truck. Great service from an outstanding company!