We built a commercial building that was completed in 2018. The contractor used HDI for the plumbing in the building. I just wanted to take a minute to say thank you to you guys. Jacob, was out of the country last week. I left him a message about a minor problem that we were having. Despite being out of the country and having no obligation to us whatsoever, they had a guy there within the hour to fix a spigot that would have left us in a bind over the weekend. Jorge is the tech that has helped us with these issues, and he is extremely helpful, professional, and just straight up nice. This is not the first time they've exhibited this kind of customer service... read full review
Great service professional ,and honest.
We built a commercial building that was completed in 2018. The contractor used HDI for the plumbing in the building. I just wanted to take a minute to say thank you to you guys. Jacob, was out of the country last week. I left him a message about a minor problem that we were having. Despite being out of the country and having no obligation to us whatsoever, they had a guy there within the hour to fix a spigot that would have left us in a bind over the weekend. Jorge is the tech that has helped us with these issues, and he is extremely helpful, professional, and just straight up nice. This is not the first time they've exhibited this kind of customer service... read full review