So glad to have found Jake!
My computer would not allow me to work after I logged on (hourglass) and I made things worse in trying to fix it myself.
Jake discussed the options, including skipping repair and buying a new machine. When I told him cost was the key determinant, he described a program of not only replacing the hard drive to address the problem that crashed it, but upgrading the speed and memory -- at an incredibly affordable cost.
He also did some extra work to save my content in case the Carbonite backup was incomplete.
It was a pleasure to do business with him!
August 2024
Working with Jake was a delight! My pc had been having small issues that suddenly compounded and he was able to lend his expertise almost immediately! He did an extremely thorough job examining my computer and gave me updates as he went. He was also very honest with the issues and his prices were extremely reasonable given the effort he put in! I'd absolutely use his services again
July 2024
Jake works out of his home. He's very friendly and knowledgeable about computers. We took my wife's laptop in for an upgrade and left it with him when we went on vacation. Told him "there's no rush". He had the work completed when we returned and the price was very reasonable. Deb says the upgrades has made a great difference in how her laptop now works. Much more speed and ram. I also took in an older laptop for consideration of upgrades. After looking at it and discussing the possibilies it was decided it would be best to put the money toward a new one. I appreciated that advice. We will continue to use his services whenever the need... read full review
So glad to have found Jake! My computer would not allow me to work after I logged on (hourglass) and I made things worse in trying to fix it myself. Jake discussed the options, including skipping repair and buying a new machine. When I told him cost was the key determinant, he described a program of not only replacing the hard drive to address the problem that crashed it, but upgrading the speed and memory -- at an incredibly affordable cost. He also did some extra work to save my content in case the Carbonite backup was incomplete. It was a pleasure to do business with him!
Working with Jake was a delight! My pc had been having small issues that suddenly compounded and he was able to lend his expertise almost immediately! He did an extremely thorough job examining my computer and gave me updates as he went. He was also very honest with the issues and his prices were extremely reasonable given the effort he put in! I'd absolutely use his services again
Jake works out of his home. He's very friendly and knowledgeable about computers. We took my wife's laptop in for an upgrade and left it with him when we went on vacation. Told him "there's no rush". He had the work completed when we returned and the price was very reasonable. Deb says the upgrades has made a great difference in how her laptop now works. Much more speed and ram. I also took in an older laptop for consideration of upgrades. After looking at it and discussing the possibilies it was decided it would be best to put the money toward a new one. I appreciated that advice. We will continue to use his services whenever the need... read full review