About GES- Generated Energy Solutions, LLC
GES-Generated Energy Solutions, LLC provides exceptional service and installation of whole house generators. Their technicians are prompt and professional, as seen in the timely response to a customer's emergency situation. The installation team did a nice job, but communication from the office could be improved. Despite some hiccups, GES demonstrates a commitment to customer satisfaction and building strong relationships, as evident in their follow-up service and maintenance.
Thank you Courtney and the rest of the crew for installing our generator. We are officially equipped to live in AR with energy. We look forward to you all servicing our new generator...a good and healthy relationship. Thanks again. Greg & Val Ely.
Last month, as we were threatened with severe weather, my Generac was no longer transferring power to my home, possibly due to an electrical back feed from a barn fire on New Years eve. When I explained I have to sleep with an oxygen pump, these GREAT people had a tech on my property within a few hours. I cannot express my gratitude for making sure if the power went out, I would be taken care of.
I purchased a whole house generator from Lowe’s and GES was contracted to do the install. The guys who did the install were professional and did a nice job. However, the communication from the office was not very good. When I called to ask questions I was made to feel like I was a inconvenience and really never got my questions answered.