I had problems with a 2 year old GE washing machine and I called Appliances and More for repair service. I couldn’t be more happier with the service that they provided. Pete came out the first time to check the machine and make the repair. Unfortunately after making the repair, a couple of weeks later another issue surfaced which was different than the first. After calling the store, Pete came right back and found the cause of the other problem and ordered the necessary parts and then came back to install. After installation he stayed while I washed a regular load of clothes to insure that the machine was working properly. I have not seen this level of service from... read full review
October 2020
Okay, this place is awesome. A little bit more expensive than big name places, sure.. but my god do they make up for it with customer service. There wasn't any pressure to buy, no trying to upsell other models, etc. We bought on Friday afternoon and had it installed Monday morning. The delivery guy was amazing and totally knew what he was doing, answered all our questions. The person who helped us in store knew what they were talking about. Everything was painless and we're definitely going to be going back for our next appliances (and everything else we can get from there). We now have a working and amazingly installed washer and dryer!Also there's a super... read full review
October 2019
We own a Bed & Breakfast in Eureka Springs and we have done businees with Allen Appliance almost exclusively for the last 16 years. We always call them first! Tom and his staff are outstanding!
I had problems with a 2 year old GE washing machine and I called Appliances and More for repair service. I couldn’t be more happier with the service that they provided. Pete came out the first time to check the machine and make the repair. Unfortunately after making the repair, a couple of weeks later another issue surfaced which was different than the first. After calling the store, Pete came right back and found the cause of the other problem and ordered the necessary parts and then came back to install. After installation he stayed while I washed a regular load of clothes to insure that the machine was working properly. I have not seen this level of service from... read full review
Okay, this place is awesome. A little bit more expensive than big name places, sure.. but my god do they make up for it with customer service. There wasn't any pressure to buy, no trying to upsell other models, etc. We bought on Friday afternoon and had it installed Monday morning. The delivery guy was amazing and totally knew what he was doing, answered all our questions. The person who helped us in store knew what they were talking about. Everything was painless and we're definitely going to be going back for our next appliances (and everything else we can get from there). We now have a working and amazingly installed washer and dryer!Also there's a super... read full review
We own a Bed & Breakfast in Eureka Springs and we have done businees with Allen Appliance almost exclusively for the last 16 years. We always call them first! Tom and his staff are outstanding!