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Reviews for Mercy Convenient Care - Highway 102
Add your commentMercy Convenient Care - Highway 102
3101 SE 14th St, Bentonville
Directions Call Website Suggest an Edit3101 SE 14th St, Bentonville
Directions Call Website Suggest an Edit3101 SE 14th St, Bentonville, AR72712
(479) 636-9234
Was feeling ill Saturday evening. Per the norm all Urgent Cares had closed. After checking this clinic I was able to schedule an appointment for a Sunday! Was checked in, greeted politely by staff, waited about 5-minutes before getting a room. The nurse was very sweet, genuinely concerned, and stated doctor would be right in. I could hear the doctor coming and going to other patients who had been taken to rooms before me, I waited maybe 10-minutes before he entered. He was kind, listened to my symptoms, thorough exam, prescribed a medication that would help, and he had excellent bedside manner. I was impressed! In and out within an hour, very pleasant experience considering... read full review
My mother took me here last week and we no joke waited 2 hours and a half. We kept going up and asking the receptionist when is it our turn and she would always reply with “Oh you’re next.” Well we weren’t next and had 5 people that came in before us take up our spots and waited a very long time. This week I again got very sick and my mother booked an appointment for me today and at least 3 people who didn’t have anything seriously wrong with them while I was having trouble breathing. We arrived there at 10:20, my appointment was supposed to be at 10:30,but we didn’t get seen until 11:00. The doctor and the nurses though were very kind to us though.
I made an appointment for noon. Been here an hour and haven’t been called back. My wait time is still 7-22 minutes. Could have gone anywhere else as all I need is a COVID test. This is ridiculous.