North River Ophthalmology

Jul 2024

I called the Tuscaloosa office for an entire week last week, finally called the Birmingham office, trying to get an appointment. Twice the Birmingham office forwarded me to the Tuscaloosa Office who seems to never answer the phone. After a multitude of voicemails was left someone returned my call this past Monday (3) days ago to set me an appointment. After telling me to hold on a multitude of times she finally advised that she was placing our call on hold. After holding sometime and waiting, wasting my time she picked the phone up and then hung it up. I was expecting her to call me back to make this appointment. I guess they don't want my appointment. It was a...read full review

Feb 2023

This clinic has changed from North River Ophthalmology to UAB Callahan. I went to my appointment the 25th of January, and half an hour past my appointment they told me they no longer accept my insurance provider and wouldn't see me. I asked what insurance I needed, and they said vision. The front desk lady said, "I hate to turn you away because your eyes look irritated and like you need to see the doctor." Which was true - my contacts were really bothering my eyes. The same day I signed up for vision insurance that works for UAB Callahan to make sure I can be seen. I called today, January 30th, to set up my appointment again and the lady said they no longer accept vision...read full review

Nov 2021

The front in staff is very unfriendly! Doctor scammed multiple visits out of me without treatment claiming he wanted to observe how my condition progressed. Then they charged me for procedures they didn't even do.