I was just at this store and met a nice man named James in the jewelry department. He was very nice and polite. I was shocked at how nice the store looked. I was telling him how my local store in California didn't look that nice. I wish I had more time to look again but I saw it on the mall and it was one of my favorite stores I had to stop in to see how different an Alabama JCPENNEY'S is to a California one. I bought a few things, if I had more time I would have bought more. Great customer service
March 2022
JCPenney inside the University Mall in the heart of downtown Tuscaloosa, Alabama proudly serves customers at this store! JCPenney is still one of the nation's largest retailers of apparel, home, jewelry, and beauty merchandise with a growing
December 2016
This location suffers from the same problems I've seen at other JCPenneys. It's overall drab and sad, with poor selection, and though there must be a fair number of people working there, I certainly didn't get any help. The juniors' department seemed to consist of denim, winter coats, and clearance, and like the rest of the store, was an absolute disaster. They had some great sales on jeans ($15 a pair and buy one, get one for a penny), but the stacks weren't remotely organized by size and despite signs advertising boot cut, almost everything was skinny. I found sizes up to 9, and then they seemed to skip to 19 -- being somewhere in the middle,... read full review
I was just at this store and met a nice man named James in the jewelry department. He was very nice and polite. I was shocked at how nice the store looked. I was telling him how my local store in California didn't look that nice. I wish I had more time to look again but I saw it on the mall and it was one of my favorite stores I had to stop in to see how different an Alabama JCPENNEY'S is to a California one. I bought a few things, if I had more time I would have bought more. Great customer service
JCPenney inside the University Mall in the heart of downtown Tuscaloosa, Alabama proudly serves customers at this store! JCPenney is still one of the nation's largest retailers of apparel, home, jewelry, and beauty merchandise with a growing
This location suffers from the same problems I've seen at other JCPenneys. It's overall drab and sad, with poor selection, and though there must be a fair number of people working there, I certainly didn't get any help. The juniors' department seemed to consist of denim, winter coats, and clearance, and like the rest of the store, was an absolute disaster. They had some great sales on jeans ($15 a pair and buy one, get one for a penny), but the stacks weren't remotely organized by size and despite signs advertising boot cut, almost everything was skinny. I found sizes up to 9, and then they seemed to skip to 19 -- being somewhere in the middle,... read full review