I scheduled an appointment to have my tv mounted with Geek Squad. They were not able to mount it the first time because the mount that I purchased covered parts of my outlet and cable cord. They helped me find another mount and I was able to reschedule them to come back out without being charged again. Very honest and professional. Would recommend.
December 2023
They have changed their policy on repair times , so be aware of this before purchasing Geek protection. They also now lack their response to customers during repairs, no updates, AT ALL..
October 2019
I had a great experience. My issue got resolved very quickly and effectively. I was also able to chat about my product and different products and services and converse on other tech topics. While talking with the agent I learned a couple new things as well. Great experience. I hope, if I need them again, the experience will be just as great. Definitely check them out as they know what they're talking about.
I scheduled an appointment to have my tv mounted with Geek Squad. They were not able to mount it the first time because the mount that I purchased covered parts of my outlet and cable cord. They helped me find another mount and I was able to reschedule them to come back out without being charged again. Very honest and professional. Would recommend.
They have changed their policy on repair times , so be aware of this before purchasing Geek protection. They also now lack their response to customers during repairs, no updates, AT ALL..
I had a great experience. My issue got resolved very quickly and effectively. I was also able to chat about my product and different products and services and converse on other tech topics. While talking with the agent I learned a couple new things as well. Great experience. I hope, if I need them again, the experience will be just as great. Definitely check them out as they know what they're talking about.