Jim Massey's Cleaners McQueen Crossing

Very friendly staff but do NOT bring military uniforms...twice now they have improperly ironed my blues shirt creating the "railroad tracks" look of two creases going down the sleeves. I'm an instructor at Maxwell so attention to detail matters. First time I thought it was maybe a fluke and just fixed it myself, but it happened again yesterday and, based on the other reviews here, it seems to be a consistent problem of theirs.

Very courteous and pleasant. At my first visit, a nice lady provided a detail description of the services. It was a pleasure to walk in and get that kind of service from start to finish.

They do a great job with dry cleaning. However- I have never had a dry cleaner lose an item I take for cleaning. The last 2 times I’ve taken items to this cleaner, an item is missing at pick up. And both times it’s been my discovery that the item is missing- not theirs. I understand that accidents happen but twice in a row? They located the first item that was lost a week later. They told me to check back with them in a week to see if they can locate this latest missing item. My suggestion: for them to be more cautious in counting number of items dropped off and picked up. I dropped off 5 items for cleaning last week- the receipt they give you confirms the number... read full review