Premier Dental Group

Premier Dental Group is a dental practice that has received mixed reviews from its patients. While some customers had a positive experience, with friendly staff, a welcoming environment, and competent dentists like Dr. Kim, others faced challenges in scheduling appointments and communication issues. The practice was able to accommodate a same-day cleaning appointment for one patient's son, and the patient felt that the staff went above and beyond, providing a courtesy cold bottle of water while they waited. Another patient had a positive first visit, praising the team's professionalism and the dentist's explanations of the procedures. However, one patient reported a less satisfactory experience, particularly with the practice's responsiveness to their VA-referred appointment requests. The patient found it difficult to get in touch with the staff, and after being offered a short-notice appointment, they were unable to attend due to a scheduling conflict, only to then face further difficulties in rescheduling. Overall, Premier Dental Group seems to provide a generally positive experience for its patients, with a capable team and a welcoming environment, but there are areas for improvement in terms of communication and responsiveness, especially for those patients referred through the VA system.