“Such a great office. You call tell that they really care for your pets. I have been with them for years!“
“The exceptional staff always takes the best care of our sweet Phoebe. They call to check and even sent a card wishing her well after her first visit. Highly recommend!“
“I loved my experience here! The doctor came out and talked with me prior to seeing Aubrey for the first time and she called me back to tell me how the exam was and gave me feedback on Aubrey’s health.“
“First off the receptionist called me about my balance, and I asked her about making an appointment with Dr. Ham. She intern called me back three different times helping me get an appointment with her before the Dr. went on Vacation. I think her name was Kim or Kimberly, but she went above and beyond trying to get me my appointment with Dr. Ham. Thanks so much for such great help. When I came to the appointment two days later the tech that helped me and Dr. were so great and amazing. They take GREAT CARE of both of my babies Rocket and Ellie. LOVE Caldwell Mill Animal Clinic Jennifer“
“Convenient hours, great service. I’ve used Hoover,AL and also Pensacola and Tampa, FL. So nice having reliable pet care even in other cities!“
“We’ve been using Classy Pup for over 10 years for both of our Maltese mix dogs and she always does an amazing job and is very comparable on cost with your national chain stores. I’d highly recommend using them for your pet grooming needs.“
“My family and I have been taking our dogs there for several years, and the staff is always smiling and helpful.“
“Thanks to the doctor and staff for taking such good care of my dog. Very compassionate and competent. Would highly recommend.“
“Krystal was so easy to talk to and helped us immediately! There was little to no wait before our dog, Dutch, got seen. They have treated him with love and care just like our family would. Would recommend!“
“As always a excellent experience. The staff is always welcoming and friendly and treat our babies like family.“
“I boarded my GSD for a week here. Great price and great people from what I could tell. He had a stomach issue late in the week and they treated him for it which they ask you if they can do when you drop off. It also looked like they washed his dog bed and put it back together better than I ever have. The comment card they filled out each day on how he was and what he did was a nice touch I thought. No complaints and will use them again.“
“I boarded my GSD for a week here. Great price and great people from what I could tell. He had a stomach issue late in the week and they treated him for it which they ask you if they can do when you drop off. It also looked like they washed his dog bed and put it back together better than I ever have. The comment card they filled out each day on how he was and what he did was a nice touch I thought. No complaints and will use them again.“
“All of you were so very nice I live in Hoover Al but my daughter in law, Jaclyn Smith suggested I use you This is a picture of her& her new puppy Milie& Madison, my Grandaughter brought her new puppy June to you Thank you for being so loving& kind Cynthia Smith“
“We planned a last-minute trip and needed to board our six dogs, including two who have extreme anxiety and one elderly, arthritic Great Dane with significant medical conditions. I spoke with Krystal to schedule the boarding. She was very attentive and listened to my concerns. She made notes on their charts during the call so that the day of boarding would go smoothly. Choosing Rocky Ridge Animal Clinic to care for our dogs turned out to be a fantastic decision.The staff at Rocky Ridge Animal Clinic went above and beyond to ensure our dogs were comfortable and well-cared-for. Despite the challenges posed by our dogs' varying needs, they handled everything with professionalism and care. I first met Dr. Dieguez a few years ago when we adopted our sweet Corgi, Banjo, from him. Dr. Dieguez is a wonderful veterinarian who truly loves animals. His veterinarian clinic and pet hotel are exceptionally run and staffed by caring, knowledgeable people who provide excellent care for our four-legged babies.One of our main concerns was prior separation anxiety experienced by two of our dogs when we boarded them previously, but the clinic staff made us feel at ease with regular updates and even sent pictures during the week. This thoughtful gesture reassured us that our furry family members were in good hands.What truly impressed us was the attention to detail. Our oldest Great Dane usually experiences stiffness and difficulty walking after boarding at other facilities, but this time he was in perfect condition. He did a little happy jog when we arrived to pick him up. It was such a blessing to see him run and look so happy instead of the usual state of being unable to get his back legs under him to walk and have to be carried to the car. It's evident that the clinic took the time to exercise him regularly, preventing any mobility issues.Moreover, when our dogs ran out of the treats we provided, they went the extra mile to find out where we bought them and then went and purchased more to give to them. This was certainly above and beyond. This level of dedication to our pets' well-being was truly heartwarming.Although it was our first time boarding at Rocky Ridge Animal Clinic, it has quickly become our preferred facility. The entire team was great with our dogs, and they were friendly and so kind when we communicated with them. We highly recommend Rocky Ridge Animal Clinic for all your boarding needs. Our heartfelt thanks to the entire team for providing exceptional care to our beloved pets!“
“We had our 1st grooming service done and I must say that I'm very pleased!! Logan did a phenomenal job with the haircut and the cute pink bows on Coco's ears were adorable! The front desk staff were very nice at drop off and pickup. I highly recommend! Photo of Coco afterwards“
“We LOVE this location! Our babies have experienced the training classes and grooming offered here with Kara and she treats them like her own. They’re always so excited to come in, especially if she’s working. We cannot recommend this place and their services enough!“
“Took my dog to Ralph back in 2005 and he is without a doubt the best thing to have ever happened to me and my dog back then!“