Pet Groomers near New Market

“Kennels have large indoor and outdoor sections so dogs aren’t locked in small cages. Staff takes great care of pets. If my dogs can’t be at home, they’ll be at Puppy Palace.“

“I took my 13 year old girl here. first time using her . It took about a week to get in . I feel that is reasonable. She sent me a picture and video of Maddie which we will cherish given her age. She did a great job and was comparable with others price wise . Will use her again with out hesitation.“

“very professional, patient and did and 'excellent' job on my pups. have tried a few other groomers in the area and never been more satisfied and so happy when I received my dogs after their grooming!“

“This team saved my dog today and I couldn’t be more grateful! As long as I live in the area, I won’t go anywhere else if it can be helped! Last night, my 40lb. dog dug out a 6in long porkchop bone and ate it whole. The ER vet didn’t know if they would be able to help him, and he was showing no signs of pain, so they suggested trying to get in with our regular vet this AM, but to come in if he started showing signs of distress or we couldn’t find anyone to help. We recently moved to the area and didn’t have a regular vet. The receptionist was calm, but urgent when she told us to bring him in as a work in (even though he was a new client) when I called first thing this morning. All of the staff we encountered genuinely cared about our dog’s wellbeing, and made sure he was comfortable and made sure not to push him (he is a rescue that has extreme anxiety and hadn’t had any of his meds this morning since there was potential for surgery). They were quick to get X-rays done, our vet made sure to meet with me quickly to go over what was seen (one part of the porkchop was sharp and could easily cause damage) and told me what he was seeing candidly but also without causing panic or without making me feel pushed into a potentially costly surgery. We were given an estimate range of what to expect, with an itemized estimate breaking down what would be charged if it ended up being more extensive side. We are on a very tight budget, but considering it was an urgent/possibly emergency surgery, the price was amazing and we happily agreed if it meant our dog would be safe and healthy. Drop off, X-rays, and talking to the doctor all happened in about an hour! Surgery went by quickly, and a tech called us when it was done! They kept him the rest of the afternoon for monitoring, and pickup was quick, easy, and they answered the questions that we have. I am beyond grateful to all of the team at Flint River that helped take care of and save my dog today. I’d give them 10 stars if I could!“

“She does a great job. She's groomed our Shih Tzu for 11 years and does great work. 5 star!“