“First, I want to state the promptness on the initial call to Zack at 5 PM on a Friday that my upstairs a/c was not working was absolutely incredible. This is the attention you get when you call local help. He answered immediately and was over at my house within 15 mins. He diagnosed the problem immediately and told me all the options (including the worst case possible). The good news is that Zack checked on the warranty for parts on the unit which saved me over $1,500. Secondly, after the parts arrived, he arrived at my house immediately upon our return home from vacation, which I might add was a Sunday evening at 5 PM. After checking the unit and flushing the lines, the a/c unit was working in over 95 degree heat. Grizzly Heating / Air is the only place that I will recommend to others in the Owens X / Hampton area due to his constant communication, and extensive description on the work that needed to be done and that he was doing. Grizzly Heating / AC is a professional organization that still has the small-town feel.“
“Responsive!!! Polite! Fixed and to the point..Never tried to up sell , like other local company did.Thank you!Service: HVAC system repair“
“The Durham Service Company's technician had a very good personality, and informed both my Wife and I of all he was covering in regards to our 2 AC units and the maintenance he was performing. It was a pleasure having the technician at our home to check both units out.“
“We had a capacitor go out on our 5 ton unit in the evening hours of mid summer. Kevin came over with the part needed in less than an hour and had us up and running before the kids went to sleep.“