Amber was great. The older Caucasian female, I think Kay…or maybe Terry is her name was not friendly, she didn’t explain my insurance coverage. She actually didn’t even look but yet told me “it will probably cover up to $120” and that wasn’t the case. Either way, I needed to know exactly what the amount would be and not a PROBABLY, so that I could choose correctly. Amber assisted me with clarification and helped me for the duration of the visit.
May 2024
I absolutely love coming into the store!! I’ve been working with Terry since my family has been coming and she’s always a pleasure to work with. I worked with Amber this go round and she was just as amazing as Terry. They know the job, they won’t steer you wrong with frames, what’s available to you and they make the atmosphere so welcoming!! The both of these ladies need recognition of some sort. I haven’t had the pleasure of working with the other associate but she was nice as well! I
May 2024
Excellent service. I was very pleased with the customer service. Also both my pairs of glasses were made in 30 min. I was so impressed. I didn't have to wait several weeks for new glasses.
Amber was great. The older Caucasian female, I think Kay…or maybe Terry is her name was not friendly, she didn’t explain my insurance coverage. She actually didn’t even look but yet told me “it will probably cover up to $120” and that wasn’t the case. Either way, I needed to know exactly what the amount would be and not a PROBABLY, so that I could choose correctly. Amber assisted me with clarification and helped me for the duration of the visit.
I absolutely love coming into the store!! I’ve been working with Terry since my family has been coming and she’s always a pleasure to work with. I worked with Amber this go round and she was just as amazing as Terry. They know the job, they won’t steer you wrong with frames, what’s available to you and they make the atmosphere so welcoming!! The both of these ladies need recognition of some sort. I haven’t had the pleasure of working with the other associate but she was nice as well! I
Excellent service. I was very pleased with the customer service. Also both my pairs of glasses were made in 30 min. I was so impressed. I didn't have to wait several weeks for new glasses.