We had an issue figuring out the television, help came IMMEDIATELY after calling and figured it out, simple. We needed a microwave to make a bottle for the baby to sleep, it was in our room within MINUTES. Chris White at the front desk was SO HELPFUL, above and beyond. We are currently staying here so I hope the amazing service lasts our whole trip, I have no doubt at all that it will!
January 2024
Always a great stay at this historic Marriott property that never fails to impress. From valet (rerouted to Water Street entrance for Mardi Gras) to check-in (thank you Brandon) everyone was super professional and helpful. Our room this stay was a suite in the historic section overlooking Water Street with a King size bed and sleeper sofa. Everyone slept well. Coffee in the room was fine and loved the Aveda toiletries in our bathroom! We can't wait for our next staycation and this property is a first choice! Bonvoy rewards get upgraded wifi when booked directly but your account can be updated with your rewards number at check in if booked elsewhere!
December 2023
We have a great two night stay here recently, it's an old hotel that been somewhat modernized, it reminded me in some way of the Peabody in Memphis. Lots of history abounds but our room was up to date and very clean. Good service and we used the valet parking which is well run. It's a bit on the $$$ side so look for discounts etc when booking.
We had an issue figuring out the television, help came IMMEDIATELY after calling and figured it out, simple. We needed a microwave to make a bottle for the baby to sleep, it was in our room within MINUTES. Chris White at the front desk was SO HELPFUL, above and beyond. We are currently staying here so I hope the amazing service lasts our whole trip, I have no doubt at all that it will!
Always a great stay at this historic Marriott property that never fails to impress. From valet (rerouted to Water Street entrance for Mardi Gras) to check-in (thank you Brandon) everyone was super professional and helpful. Our room this stay was a suite in the historic section overlooking Water Street with a King size bed and sleeper sofa. Everyone slept well. Coffee in the room was fine and loved the Aveda toiletries in our bathroom! We can't wait for our next staycation and this property is a first choice! Bonvoy rewards get upgraded wifi when booked directly but your account can be updated with your rewards number at check in if booked elsewhere!
We have a great two night stay here recently, it's an old hotel that been somewhat modernized, it reminded me in some way of the Peabody in Memphis. Lots of history abounds but our room was up to date and very clean. Good service and we used the valet parking which is well run. It's a bit on the $$$ side so look for discounts etc when booking.