Reviews for MyEyeDr.
Write a reviewHours
Monday: 8AM - 5PM
Tuesday: 8AM - 5PM
Wednesday: 8AM - 5PM
Thursday: 8AM - 5PM
Friday: 8AM - 5PM
Saturday: ClosedSunday: Closed
Ratings
Google: 3.5/5 BBB: DMyEyeDr.
4800 Whitesburg Dr, Huntsville
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MyEyeDr. is a local eye care provider that has received mixed reviews from its patients. While some customers have praised the friendly and professional staff, including the doctors and front desk personnel, others have reported issues with billing and administrative errors. The practice has been commended for its prompt and attentive care, particularly in emergency situations. Patients have appreciated the staff's willingness to go above and beyond to address their concerns, whether it's providing a quick diagnosis and treatment or helping to find the right eyewear accessories. However, the business has also been criticized for double-charging for services and causing problems with patients' flexible spending accounts. Overall, MyEyeDr. seems to provide a mixed experience, with some customers satisfied with the care they receive and others frustrated by administrative and financial issues. The practice appears to have a dedicated and knowledgeable team, but may need to improve its billing and customer service processes to ensure a consistently positive experience for all patients.