Dye services represented themselves as a Mitsubishi Diamond dealer for mini split systems. Which will extend your warranty to 12 years and Dye svcs. would register the mini split with Mitsubishi. We bought it through Dye services and they installed it. We had an issue with the unit, we called Dye services. They said we had a Freon leak. They put Freon in it but failed to put oil in it also. Which burned up our compressor!! Mitsubishi informed us that it was never registered and we have standard warranty only. This company cost us over a $1000.00 in repairs and lost 7 years on parts warranty and 5 years on compressor warranty! This is the most unprofessional and most unreliable... read full review
July 2019
Great service! Thanks for always taking care of us.
Dye services represented themselves as a Mitsubishi Diamond dealer for mini split systems. Which will extend your warranty to 12 years and Dye svcs. would register the mini split with Mitsubishi. We bought it through Dye services and they installed it. We had an issue with the unit, we called Dye services. They said we had a Freon leak. They put Freon in it but failed to put oil in it also. Which burned up our compressor!! Mitsubishi informed us that it was never registered and we have standard warranty only. This company cost us over a $1000.00 in repairs and lost 7 years on parts warranty and 5 years on compressor warranty! This is the most unprofessional and most unreliable... read full review
Great service! Thanks for always taking care of us.