To Primarily, Jennifer and Roxy employee/associates, in the Optical Department.I ordered glasses well over a couple of months ago, from a different Walmart associate. There was problems with the lens and frame, the frame could not be straightened. I still couldn't see well after wearing the glasses a week or so for normal eye adjustment. The lens were sent off for a remake due to the mistakes made by another associate with the measurements. "I was told later the measurements was off". I also changed the frame due to fit issues. I went back to pick up glasses again, and the lens were "still" off because of incorrect measurements, from the 2nd... read full review
February 2022
The Dr. was nice and professional, but the girls out front were terrible. The one who helped me order my glasses had no idea what she was doing. At one point she just got up and left. I got a call to come pick up my glasses. When I got there I was told they were not there. Then she ( the same one who ordered my glasses) checked and one of the 2 pair I ordered were there. But the girl had the sunglass lense put in the frames I picked for my regular glasses. She was very unprofessional about the whole thing. I will not order glasses fr there again. Carol Johnson Bates.
February 2022
Had an eye exam and purchased glasses from here. Was told my glasses would be ready by February 2nd. Drove all the way from Wellington to gadsden on Feb 2nd to find out that they forgot to call me to tell me that my glasses were postponed to arrive on the 4th of Feb. So a wasted trip simply because you didnt feel I was important enough to call ahead of time and tell me not to come out until the 4th. Good job. I wish gas was free, but it ain't, and neither is my time. Next time I will choose another eye care center.
To Primarily, Jennifer and Roxy employee/associates, in the Optical Department.I ordered glasses well over a couple of months ago, from a different Walmart associate. There was problems with the lens and frame, the frame could not be straightened. I still couldn't see well after wearing the glasses a week or so for normal eye adjustment. The lens were sent off for a remake due to the mistakes made by another associate with the measurements. "I was told later the measurements was off". I also changed the frame due to fit issues. I went back to pick up glasses again, and the lens were "still" off because of incorrect measurements, from the 2nd... read full review
The Dr. was nice and professional, but the girls out front were terrible. The one who helped me order my glasses had no idea what she was doing. At one point she just got up and left. I got a call to come pick up my glasses. When I got there I was told they were not there. Then she ( the same one who ordered my glasses) checked and one of the 2 pair I ordered were there. But the girl had the sunglass lense put in the frames I picked for my regular glasses. She was very unprofessional about the whole thing. I will not order glasses fr there again. Carol Johnson Bates.
Had an eye exam and purchased glasses from here. Was told my glasses would be ready by February 2nd. Drove all the way from Wellington to gadsden on Feb 2nd to find out that they forgot to call me to tell me that my glasses were postponed to arrive on the 4th of Feb. So a wasted trip simply because you didnt feel I was important enough to call ahead of time and tell me not to come out until the 4th. Good job. I wish gas was free, but it ain't, and neither is my time. Next time I will choose another eye care center.