Lastnight we realized our AC was not cooling properly. We made an appt this morning and Jake Ogletree quickly came out and did an impeccable job! He was very respectful, knowledgeable and worked very hard in this heat to find out what the issue was. He explained every step he was taking to let me know what he was doing. He found the issue and explained every possible scenario and choice we had to be able to completely fix the issue. His customer service is top notch and his professionalism exceeded my expectations! Southeastern Cooling definitely has a great employee in Jake! Thank you, thank you Jake!!
August 2024
The tech was very pleasant and professional. He explained what was wrong with the system, the options to get it cooling again, and the cost for each option. Would use again with no question!
August 2024
Lastnight we realized our AC was not cooling properly. We made an appt this morning and Jake Ogletree quickly came out and did an impeccable job! He was very respectful, knowledgeable and worked very hard in this heat to find out what the issue was. He explained every step he was taking to let me know what he was doing. He found the issue and explained every possible scenario and choice we had to be able to completely fix the issue. His customer service is top notch and his professionalism exceeded my expectations! If we ever have another issue, we will definitely ask for Jake! Southeastern Cooling definitely has a great employee in Jake! Thank you, thank you Jake!!
Lastnight we realized our AC was not cooling properly. We made an appt this morning and Jake Ogletree quickly came out and did an impeccable job! He was very respectful, knowledgeable and worked very hard in this heat to find out what the issue was. He explained every step he was taking to let me know what he was doing. He found the issue and explained every possible scenario and choice we had to be able to completely fix the issue. His customer service is top notch and his professionalism exceeded my expectations! Southeastern Cooling definitely has a great employee in Jake! Thank you, thank you Jake!!
The tech was very pleasant and professional. He explained what was wrong with the system, the options to get it cooling again, and the cost for each option. Would use again with no question!
Lastnight we realized our AC was not cooling properly. We made an appt this morning and Jake Ogletree quickly came out and did an impeccable job! He was very respectful, knowledgeable and worked very hard in this heat to find out what the issue was. He explained every step he was taking to let me know what he was doing. He found the issue and explained every possible scenario and choice we had to be able to completely fix the issue. His customer service is top notch and his professionalism exceeded my expectations! If we ever have another issue, we will definitely ask for Jake! Southeastern Cooling definitely has a great employee in Jake! Thank you, thank you Jake!!