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Reviews for Hernandez Complete Lawn Care & Landscaping For Commercial & Residential
Add your commentHernandez Complete Lawn Care & Landscaping For Commercial & Residential
315 Blackberry Dr SW, Decatur
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This company did a really good job! Granted, communication is a little difficult due to a language barrier, but I stayed on top of the back and forth communication chain, and it all worked out in the end. In a nutshell, I texted them on a Saturday, a gentleman came to look at what the job would entail on Monday afternoon, and he texted me with a cost estimate on Tuesday morning. The following Saturday, a team of four people arrived at 8:00 a.m. and worked diligently until the job was completed. Our flower beds look great! Thanks, Hernandez Landscaping team, for all of your hard work! We appreciate you!Services: Yard work
I don’t usually do this but the experience was outrageous!I hired them to take care of my lawn, shrubs, etc and we had an agreement in writing.My first issue was poor communication, I do not speak or understand Spanish, and the owner doesn’t speak or understand English very well. This led to him thinking I was asking for the bushes to be trimmed to which he replied “ oh now you want your bushes trimmed? do you want me to wash your house too?”When what I was saying is the bushes didn’t need to be done but we’re part of the quote so the price needed to reflect that which was in writing. His answer was no, the price was for only mowing and edging and blowing... read full review
I’m only giving a 2 star rating because of the following (yes I tried to call several times to speak to someone before putting in this review). This company mows one of the apartments complexes that I live at. While they do a good job cutting and mowing, as a resident I’m unpleased. EVERY time they come out to mow, someone has a blower walking through the breezeways and essentially pushing full power at the doors. Yes I understand the flow of air like that will blow the grass and dead bugs away from the door but my issue is when they blow my welcome mat completely away from my door and several times I’ve had to walk down the breezeway to retrieve it or pick it up... read full review