About New Country Carpet Care
New Country Carpet Care is a professional carpet cleaning company that provides high-quality services. Their team of experts uses the latest equipment and techniques to deliver deep cleaning for carpets. The company utilizes eco-friendly cleaning products that are safe for families and the environment. Customers often praise the company for their exceptional service, attention to detail, and ability to remove tough stains and spills. They are known for being reliable, timely, and respectful of their clients' homes. Many clients report amazing results, with carpets looking just like new after cleaning. New Country Carpet Care is committed to exceeding customer expectations and providing outstanding results, often fitting clients into their schedule quickly and offering fair prices. The team is professional, friendly, and honest, ensuring a top-notch service without upselling unnecessary extras. They even provide helpful tools like fans to aid in drying the carpets.
After a small water issue in our basement from a leaking hose, we needed some carpet work done—new tack strips, padding, a patch, and full re-stretching and reinstallation. I reached out to New Country Carpet Care, and Bennett was friendly and upfront about when he could come by. We had some delays on our end, but he was patient and understanding every time we needed to reschedule. Once we were ready, one of the team members came first to replace our baseboards. The next day, Bennett and another worker took care of the carpet repairs and installation. Since I work from home, I appreciated how he kept me in the loop, even texting me from downstairs to check on a crack...read full review
the first time i used new country carpet care, i really needed a same-day upholstery cleaning because i foster several animals and one of them made a big mess on my couch. after calling a few other carpet cleaning companies, i found that nobody else could offer same-day service for a good price. most places wanted way too much for it. when i spoke to colby, he let me know they could come out the same day and gave me a fair quote. i ended up having both my couches and my mattress cleaned, sanitized, and deodorized. colby and the other workers were really friendly and polite. they took a moment to explain what they recommended and made sure to understand what i needed....read full review
After coming home from work, I was shocked to see that my dog had a big accident on my light cream carpets in both the living room and bedroom. To make things even worse, my robot vacuum had run its usual cleaning and ended up spreading the mess everywhere. The smell and stains were all over, and I felt overwhelmed about what to do. I searched online for a carpet cleaning company in Columbiana and saw one with great reviews. They were able to come out the very next morning, which was such a relief. Jaden arrived right on time and got straight to work, handling the tough stains and odor with a friendly and professional attitude. He was polite and really seemed to care...read full review