The Whitaker Clinic of UAB Hospital

The Whitaker Clinic of UAB Hospital, opened in 2017, offers advanced healthcare services and is conveniently located near The Kirklin Clinic. Patients generally praise the physicians for their kindness, thoroughness, and professionalism. However, there are recurring concerns about the staff at the front desk. Some patients report encountering unfriendly and unhelpful employees, especially when seeking directions or checking in. One patient highlights a delay of over a year in receiving a referral due to unresponsive nurses. This patient experienced significant frustration and had to involve other healthcare professionals to resolve the issue. While the clinic's facilities are considered top-notch, parking has been identified as a major problem. Patients describe the parking situation as a nightmare, with limited availability and drivers taking up multiple spaces. This often leads to long walks and increased stress for patients.