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Reviews for Home Services at The Home Depot
Add your commentHome Services at The Home Depot
7001 Crestwood Blvd Suite 1300, Birmingham
Directions Call Website Suggest an Edit
7001 Crestwood Blvd Suite 1300, Birmingham
Directions Call Website Suggest an Edit
Tomorrow will mark one month of my dealing with the stunning disinterest in customer service or satisfaction. I bought appliances online—giving them money is very easy. Dealing with installation and delivery and the management thereof has been a nightmare. The website doesn’t have a category that allows me to give feedback on installation and delivery. I really wish I had contact information for somebody in management. “Resolutions” doesn’t seem to have any authority. Meanwhile, I have a dishwasher sitting in the middle of my kitchen.
My husband and I ordered our appliances in May. We were told that they would be delivered July 20th. Everything was prepaid and then this week they just canceled our order. No one called,no one offered to help. We called and no one had been able to help. We’ve talked to 5 different people and the overall response had been “it really sucks to be you but we can’t help” I’m so incredibly disappointed by the customer service and I can’t believe we haven’t been able to resolve this after days of trying to figure this out.
all of the associates were very helpful and friendly