Appointments feel very rushed. PA refused to consider that the biopsy could be wrong even though my symptoms didn’t at all match what the biopsy said. Saw 2 other MDs for second and third opinions and both disagreed with the biopsy. Treated me for an entirely problem. Already seeing progress. As a PA myself I wanted to support this practice but I’m sorry, I won’t be back.
February 2024
I had an appointment here last year with Dunn. I really enjoyed the nurse i got. She was very kind and down to earth. When Dunn came in the room everything seemed rushed and any kind of concerns i had i felt like she was just annoyed by me asking. I also told the nurse that my hair was thinning and the doctor looked and said nothing about it. She came back in with a list of very expensive things for me to buy and left the room. The nurse told me that the doctor said my hair wasn’t thinning, but gave me options for my hair and then gave me other options for a skincare routine that were more affordable. I was recently diagnosed with PCOS and found out from another doctor... read full review
September 2022
I was left on hold for over 20 minutes only to have to hang up and call right back to a lady sounding VERY rude and frustrated because the office is short staffed. Ma'am, it's not my fault that you all are short staffed but you should definitely maintain professionalism at ALL times. I worked in doctor's offices for a few years so I understand completely how it goes but you should NEVER act that way to current or potential new patients. My daughter would have been a new patient here but will not be seen at this practice simply due to bad customer service from the lady who answered the phone. Great customer service is everything for a successful practice.
Appointments feel very rushed. PA refused to consider that the biopsy could be wrong even though my symptoms didn’t at all match what the biopsy said. Saw 2 other MDs for second and third opinions and both disagreed with the biopsy. Treated me for an entirely problem. Already seeing progress. As a PA myself I wanted to support this practice but I’m sorry, I won’t be back.
I had an appointment here last year with Dunn. I really enjoyed the nurse i got. She was very kind and down to earth. When Dunn came in the room everything seemed rushed and any kind of concerns i had i felt like she was just annoyed by me asking. I also told the nurse that my hair was thinning and the doctor looked and said nothing about it. She came back in with a list of very expensive things for me to buy and left the room. The nurse told me that the doctor said my hair wasn’t thinning, but gave me options for my hair and then gave me other options for a skincare routine that were more affordable. I was recently diagnosed with PCOS and found out from another doctor... read full review
I was left on hold for over 20 minutes only to have to hang up and call right back to a lady sounding VERY rude and frustrated because the office is short staffed. Ma'am, it's not my fault that you all are short staffed but you should definitely maintain professionalism at ALL times. I worked in doctor's offices for a few years so I understand completely how it goes but you should NEVER act that way to current or potential new patients. My daughter would have been a new patient here but will not be seen at this practice simply due to bad customer service from the lady who answered the phone. Great customer service is everything for a successful practice.