A & E Service Company, LLC

Jun 2023

I couldn't be happier! I was feeling a little hopeless with the loss of the use of my washing machine. It took visits to get the work completed, but my washing machine is running and humming like it did before. What's most important is that A&E Services has a great team of technicians who have made the repair process all the better. I would definitely recommend A&E Services to ANYONE. All I can really say is THANK YOU to everyone at A&E Services. Because of all of you, my life is a lot easier to deal with. I will contact you again FOR SURE if I need you again!!

Feb 2022

I’ve used A&E twice and Mr. Blanchard, Marie, and crew provided great customer service the first time. They replaced a used upstairs unit that a previous contractor installed with a new unit. They even provided me with the warranty paperwork. This was at the height of the pandemic. I was given a discount through AHS to replace the unit. I even referred him to my neighbors, who also used him.Last month, I hired A&E to replace my downstairs unit since I had such a great experience with them the first time. Well, a two day job turned into a two week job. Since Marie wasn’t available due to personal reasons, he sent out a different crew. This crew was completely unprofessional....read full review

Feb 2022

used A&E twice and Mr. Blanchard, Marie, and crew provided great customer service the first time. They replaced a used upstairs unit that a previous contractor installed with a new unit. They even provided me with the warranty paperwork. This was at the height of the pandemic. I was given a discount through AHS to replace the unit. I even referred him to my neighbors, who also used him. Last month, I hired A&E to replace my downstairs unit since I had such a great experience with them the first time. Well, a two day job turned into a two week job. Since Marie wasn't available due to personal reasons, he sent out a different crew. This crew was completely unprofessional. There were about 5 different people that came to work on the job. They removed my dehumidifier without my permission and even cut the lines to hang it and the lines for the drain. That's $200 we had to deduct for repairs. Then after he left, I realized that someone in his crew stole my tools. The guys working for him did not realize I had cameras. I wish I had noticed the theft prior to him being paid because I would've deducted another $100 to replace my tools. One thing I hate is a thief. He offered to replace my drill because that's the only visual tool you can see them walking out with in the video. He did not want to replace my order tools. Two weeks later and I've yet to get a replacement. I trusted Mr. Blanchard and never thought he would have roguish employees in my home. I also thought he was an honest man and wouldn't lie about replacing my tools being that he is a minister as well. Lastly, I have yet to receive my warranty paperwork for the new system. I guess I'll have to find a new company for future repairs.