I want to extend a huge thank you to Audie at 3-D Air for his exceptional service. My AC went out after hours, and Audie took the time to talk me through the problem over the phone, saving me hundreds of dollars in after-hours fees. His expertise and willingness to help made a world of difference.
I also want to recognize the receptionist, who was incredibly polite and helpful in squeezing me in to talk with a technician. The customer service at 3-D Air is top-notch, and I’m grateful for their prompt and professional assistance. Highly recommend!
August 2024
My upstairs unit went out on an early Sunday morning. Highs for the day were forecast for the 90s. I phoned and received an immediate response and the attendant was friendly and understanding. She established an appointment for Sunday afternoon. The technician, Isaiah, arrived promptly, diagnosed the issue with the unit, and made repairs. The technician was polite, patient and explained the problem. I was impressed with the entire process, especially Isaiah and the phone attendant, Emily, I believe was her name. Thank you both very much.
August 2024
Jacob, Chris, Poblo and Tyler did an excellent job installing our heating and air units. They rolled out fabric and kept everything just as it was when they came. 3D Air Services has well trained, kind and considerate young men in their employ. They were such a delight to work with. They even helped me set up the thermostats with the app on my phone. So happy I can now control them when away from home. 3D Air is a winner if any of these services are needed. I’ll certainly pass this info on to all my friends. Thank you all for such a pleasant experience.
⭐️⭐️⭐️⭐️⭐️
I want to extend a huge thank you to Audie at 3-D Air for his exceptional service. My AC went out after hours, and Audie took the time to talk me through the problem over the phone, saving me hundreds of dollars in after-hours fees. His expertise and willingness to help made a world of difference.
I also want to recognize the receptionist, who was incredibly polite and helpful in squeezing me in to talk with a technician. The customer service at 3-D Air is top-notch, and I’m grateful for their prompt and professional assistance. Highly recommend!
My upstairs unit went out on an early Sunday morning. Highs for the day were forecast for the 90s. I phoned and received an immediate response and the attendant was friendly and understanding. She established an appointment for Sunday afternoon. The technician, Isaiah, arrived promptly, diagnosed the issue with the unit, and made repairs. The technician was polite, patient and explained the problem. I was impressed with the entire process, especially Isaiah and the phone attendant, Emily, I believe was her name. Thank you both very much.
Jacob, Chris, Poblo and Tyler did an excellent job installing our heating and air units. They rolled out fabric and kept everything just as it was when they came. 3D Air Services has well trained, kind and considerate young men in their employ. They were such a delight to work with. They even helped me set up the thermostats with the app on my phone. So happy I can now control them when away from home. 3D Air is a winner if any of these services are needed. I’ll certainly pass this info on to all my friends. Thank you all for such a pleasant experience.