Hired them for weekly mowing last summer. They did an okay job on the grass but damaged some things on my property like gutter downspouts, and an exposed cord near the street connected to a light pole. They also displaced displaced a rail road tie acting as a soil retainer. Anyway, they sent out an estimate to resume services this summer and I asked for every other week because my lawn is very shady doesn't grow quickly and they said they would have to send someone out to do another estimate. I laughed on the phone at how ridiculous it was to come to my house again to do an estimate to change from weekely to every other week. They did it anyway and told me the new... read full review
November 2023
We were with Crew Cut Lawns for quite a few years and had them do our snow plowing. The staff was always friendly and accommodating.We did have billing issues as others had mentioned, but were always able to get them straightened out and we gave them the benefit of the doubt.The reason for the poor review was that they dropped us in October for our usual snow removal service. Apparently, they didn't want to plow our driveway due to the volume of traffic on the road. That was understandable, even though they had plowed it for the past 5 or 6 years.We asked if they could shovel or snowblow the driveway, but they were not willing to do so. We asked if they could continue... read full review
October 2023
I’m a property manager and was having them mow 3 lawns. Paid every time they sent an invoice. Called to cancel service in September and had them send the final invoice. They did. I paid it. One month later they send another invoice for all 3 lawns totaling almost $600. Lady on the phone was rude and unwilling to figure out why. Said she would send the years invoices for me to figure it out.Service: Yard work
Hired them for weekly mowing last summer. They did an okay job on the grass but damaged some things on my property like gutter downspouts, and an exposed cord near the street connected to a light pole. They also displaced displaced a rail road tie acting as a soil retainer. Anyway, they sent out an estimate to resume services this summer and I asked for every other week because my lawn is very shady doesn't grow quickly and they said they would have to send someone out to do another estimate. I laughed on the phone at how ridiculous it was to come to my house again to do an estimate to change from weekely to every other week. They did it anyway and told me the new... read full review
We were with Crew Cut Lawns for quite a few years and had them do our snow plowing. The staff was always friendly and accommodating.We did have billing issues as others had mentioned, but were always able to get them straightened out and we gave them the benefit of the doubt.The reason for the poor review was that they dropped us in October for our usual snow removal service. Apparently, they didn't want to plow our driveway due to the volume of traffic on the road. That was understandable, even though they had plowed it for the past 5 or 6 years.We asked if they could shovel or snowblow the driveway, but they were not willing to do so. We asked if they could continue... read full review
I’m a property manager and was having them mow 3 lawns. Paid every time they sent an invoice. Called to cancel service in September and had them send the final invoice. They did. I paid it. One month later they send another invoice for all 3 lawns totaling almost $600. Lady on the phone was rude and unwilling to figure out why. Said she would send the years invoices for me to figure it out.Service: Yard work