About Arctic Sewer and Drain
Arctic Sewer and Drain is a trusted plumbing company serving Anchorage, Alaska, offering services such as snaking, jetting, thawing pipes, clearing clogged drains, and sewer repair. The company focuses on providing professional, prompt, and high-quality services to its customers. Customers appreciate their quick response, especially during emergencies, with one noting they were the only ones to call back from several places contacted. The technicians are known for their skill, expertise, and professionalism, effectively solving various plumbing problems. The business is family-owned and offers reasonable prices. Recent reviews highlight their quick and efficient work on a clogged main line, with customers praising the great price and professional service. The staff is friendly and communicative, making sure customers understand the process and costs. One customer shared how John diagnosed a clogged kitchen sink and cleaned pipes that hadn't been maintained in about 10 years, leaving the sink draining much faster. They also cleared a kitchen drain on a holiday weekend, arriving within 90 minutes and finishing in 30 minutes with a fair fee. Another customer praised their quick response to a basement floor drain issue, with technicians working in pouring rain to resolve the problem. Customers find the technicians to be kind, courteous, and experienced, often solving problems quickly—sometimes within 15 minutes—saving time and money. Overall, Arctic Sewer and Drain is highly recommended for plumbing needs in Anchorage.
Where do I begin with this 5 Star review, hmm? I had multiple plugging issues with a run over toilet late last night, so I called them when they first opened. Isaac (the owner) answered, and I told him what my problems were, and he said he would try to get someone over this morning. That someone was Isaac and his very respectful adult son first thing this morning. Less than an hour had passed from when I called, they were on the scene ready to work. I was so not expecting such a fast response to get here. Every time I ever needed someone; they took hours to get to me. They both went to work and attacked my problems with top quality workmanship. Both were wonderful to converse with and they wasted no time on my issues. When Isaac handed me the bill, I was in total shock that it was very low! Their work was impeccable, timely and top notch. I have never seen someone so efficient with their work and yet do top quality. I cannot say enough great things about them. You can bet they will be getting more calls of help when I need them. I also got some cards to give to people because I have no doubt that anyone who uses their service will get the same quality work at a great price! Kudos to Isaac and his son. Thank you again Isaac!
Excellent service and arrived fast. I am a very satisfied customer. Thank you for helping me with my plumbing emergency.
This locally owned family business was quick to respond, went above and beyond in regards to the needed work and had excellent customer service. I couldn't be more pleased and they now have a lifetime custome!