Everytime I need help they come out quickly. They are always friendly and share information with me so I know what they have done. I appreciate their knowledge and the work they do. Ive never had any issues;)
May 2020
We recently moved to a new home in the Country and experienced some serious problems with our drain backing up. We called Tom's and were scheduled for the next day even though they had to move some things around. Terry showed up and assisted us with our immediate problem and provided thoughtful and courteous advise that put both me and my wife at ease. They are going to schedule to come back and do some other work that was identified to us that makes total sense. We could not be happier with the service and the quality technician that attended. John and Sheryl
May 2020
Our hot water tank had a slow leak. I told Tom's it wasn't an emergency, but they still came two hours later.They pointed out that our vent stack was old and not up to code. I asked them to replace it as well as the incoming water line. Both items were my request. They didn't try to upsell me anything.They were very prompt and courteous. I will definitely use them again.
Everytime I need help they come out quickly. They are always friendly and share information with me so I know what they have done. I appreciate their knowledge and the work they do. Ive never had any issues;)
We recently moved to a new home in the Country and experienced some serious problems with our drain backing up. We called Tom's and were scheduled for the next day even though they had to move some things around. Terry showed up and assisted us with our immediate problem and provided thoughtful and courteous advise that put both me and my wife at ease. They are going to schedule to come back and do some other work that was identified to us that makes total sense. We could not be happier with the service and the quality technician that attended. John and Sheryl
Our hot water tank had a slow leak. I told Tom's it wasn't an emergency, but they still came two hours later.They pointed out that our vent stack was old and not up to code. I asked them to replace it as well as the incoming water line. Both items were my request. They didn't try to upsell me anything.They were very prompt and courteous. I will definitely use them again.