About Sylvan Lake RV
Sylvan Lake RV is recognized as Alberta’s leading pre-owned RV dealership, specializing in Class A Motorhomes while also offering a variety of Class B, Class C, 5th wheels, and trailers. The dealership is dedicated to providing great products at competitive prices, ensuring customer satisfaction through a knowledgeable sales team. Customers have praised the exceptional service received from the staff, who are committed to addressing any concerns and ensuring vehicles are in top condition. The service and parts departments are highlighted as key components of success, with a focus on delivering quality repairs and maintenance. One customer noted the expertise of the service team in resolving a generator issue and appreciated the excellent communication throughout the process. Additionally, customers have shared positive experiences regarding the service department. One customer traveled from Ontario for service on their 21-year-old Class A coach and praised the team for their knowledge and commitment. They appreciated that the technicians worked diligently to install a new aquahot, even when it took longer than expected due to complications. Another customer highlighted the kindness of the staff, sharing a story about how they received a necessary part just in time for their weekend plans. Overall, Sylvan Lake RV is highly recommended for anyone looking to purchase an RV or seeking reliable service for their recreational vehicle, including selling a motorhome on consignment, which is handled with exceptional care and professionalism.
My wife and I dealt with Wes, Dexter and Jason for the purchase of our new to us camper. If one of the guys didnt have an answer they were honest about it and got the answers regardless if it was what we were hoping to hear or not. The persona of a used car salesman is not how this place operates and they have incredible staff that are honest and more than willing to help. They were beyond flexible with their time to help us and allow us to make sure that the unit we found would actually suit our needs and wants instead of pushing something on us just to make a sale. Bonnie is the detailer and I dont think a used trailer could be any cleaner than what she gets it. Most importantly they are professional and communicate to reflect how the customer wants to communicate. If you want to be serious they are that. If you want to have a few chuckles they will dive right in and have a little fun too. Absolutely amazing experience and when we need to look for another camper this will be the first place we go. Thanks for everything to everyone mentioned and all the others behind the scenes that we didn’t get to meet that made the experience as great as it was! Thanks, Mike and Dorrie Potter