***update near bottom***Avoid doing business with companies that put all the responsibilities and fees on the consumer even if it is their fault for being unable to install. Also if it is even an affiliate company they work with they will charge the customer.No understanding and not willing to work with the consumer. They contract out with "control freaks broadband". Avoid at all costs.Save yourself the head ache and go with starlink.‐------Changed my rating as I was contacted by Starview(Terry) who was very pleasant to deal with. He listened and was able to provide support regarding my situation.Unfortunate that the contracted installer represented themselves... read full review
September 2022
Thanks to the team at Starview for excellent service. Dealing with this company for years and they never disappoint. Unfortunate that Xplornet is the cause of some of their negative reviews because Starview techs do their best to solve problems Xplornet has created and do their best under the circumstances.
July 2022
Dave from Starview Communications came out to repair the Xplornet system yesterday. Just want to say how pleased we werewith not only his service but his attitude as well. Dave not only replaced the damaged equipment but he found a stronger signal which gave me better internet connection. Thank you very much, and if we have problems again we will request that Xplornet sends Starview Communication out instead of their usual company they send. Thanks again, John Melnyk
***update near bottom***Avoid doing business with companies that put all the responsibilities and fees on the consumer even if it is their fault for being unable to install. Also if it is even an affiliate company they work with they will charge the customer.No understanding and not willing to work with the consumer. They contract out with "control freaks broadband". Avoid at all costs.Save yourself the head ache and go with starlink.‐------Changed my rating as I was contacted by Starview(Terry) who was very pleasant to deal with. He listened and was able to provide support regarding my situation.Unfortunate that the contracted installer represented themselves... read full review
Thanks to the team at Starview for excellent service. Dealing with this company for years and they never disappoint. Unfortunate that Xplornet is the cause of some of their negative reviews because Starview techs do their best to solve problems Xplornet has created and do their best under the circumstances.
Dave from Starview Communications came out to repair the Xplornet system yesterday. Just want to say how pleased we werewith not only his service but his attitude as well. Dave not only replaced the damaged equipment but he found a stronger signal which gave me better internet connection. Thank you very much, and if we have problems again we will request that Xplornet sends Starview Communication out instead of their usual company they send. Thanks again, John Melnyk