I had posted a review here earlier where I had some prior issues with work completed over a period of time with the prior owner and the new owner of Fountain Tire. I was not going to go back after my last experience however the new owner Michael contacted me by phone and had a long discussion over my concerns, he asked if he could get me to come back and let him make it right. I have returned and met with him they completed the repair that failed and made sure I was happy returning. I give Michael a lot of credit for what he did to make it right and keep me as a customer, he does care about his clients and business!!
Thank You very much Michael
October 2024
The owner Michael is what all other tire shop owners should strive to be. He helped me out big time when they were swamped. I needed a tire swapped around on a rim because another shop mounted it incorrectly. Thank you Michael and your team for raising the customer service bar!
October 2024
10/10 experience! I will be back!
I called around to a few shops to change over my winter tires, everyone is booking 2 weeks out. Fountain tire St. Albert booked me in the next day! They were running a few hours behind schedule and apologized, which wasn’t necessary. Their customer service and kindness is untouchable. I’m literally telling my friends and family to come here. By far THE BEST tire shop experience to date. The entire team is cheerful, kind, and caring, they have a shuttle service, or if yo choose to wait, they have really cool fish tanks and a comfortable waiting area.
I had posted a review here earlier where I had some prior issues with work completed over a period of time with the prior owner and the new owner of Fountain Tire. I was not going to go back after my last experience however the new owner Michael contacted me by phone and had a long discussion over my concerns, he asked if he could get me to come back and let him make it right. I have returned and met with him they completed the repair that failed and made sure I was happy returning. I give Michael a lot of credit for what he did to make it right and keep me as a customer, he does care about his clients and business!!
Thank You very much Michael
The owner Michael is what all other tire shop owners should strive to be. He helped me out big time when they were swamped. I needed a tire swapped around on a rim because another shop mounted it incorrectly. Thank you Michael and your team for raising the customer service bar!
10/10 experience! I will be back!
I called around to a few shops to change over my winter tires, everyone is booking 2 weeks out. Fountain tire St. Albert booked me in the next day! They were running a few hours behind schedule and apologized, which wasn’t necessary. Their customer service and kindness is untouchable. I’m literally telling my friends and family to come here. By far THE BEST tire shop experience to date. The entire team is cheerful, kind, and caring, they have a shuttle service, or if yo choose to wait, they have really cool fish tanks and a comfortable waiting area.
I recommend everyone book in here!
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