We had an issue that wasn't an emergency, but they had Mitch able to come check it out right away. Turned out to be a much bigger issue than we thought and he helped walk us through the overwhelming process of repairs easily and gave us tons of information about every step. When it came to completing the work, it took a day and a half. They were courteous and always kept us up to speed to where they were and what was next, and cleaned up the whole space they worked in. It was a lot easier to deal with than expected!
March 2024
Mitch and Josh came in and fixed a very messy situation and were polite, fast and went above and beyond. I would definitely use Mr. Rooter again for any further emergencies/plumbing needs.
September 2024
extremely impressed with the whole crew, exceptional customer service and I loved the range of options provided instead of being forced into one choice. Make sure you ask for Mitch when you book!
We had an issue that wasn't an emergency, but they had Mitch able to come check it out right away. Turned out to be a much bigger issue than we thought and he helped walk us through the overwhelming process of repairs easily and gave us tons of information about every step. When it came to completing the work, it took a day and a half. They were courteous and always kept us up to speed to where they were and what was next, and cleaned up the whole space they worked in. It was a lot easier to deal with than expected!
Mitch and Josh came in and fixed a very messy situation and were polite, fast and went above and beyond. I would definitely use Mr. Rooter again for any further emergencies/plumbing needs.
extremely impressed with the whole crew, exceptional customer service and I loved the range of options provided instead of being forced into one choice.
Make sure you ask for Mitch when you book!